TrailGear Pro

By accessing and using the TrailGear Pro website, creating an account, or making a purchase, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not use our services or make purchases from our store.

These terms apply to all visitors, users, customers, and others who access or use the service.

TrailGear Pro provides the following services:

To make purchases and access premium content, you must create an account with accurate, complete, and current information.

You are responsible for:

• Maintaining the confidentiality of your account password
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Ensuring your contact information remains current

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

All product descriptions, specifications, and prices are subject to change without notice. We strive for accuracy but cannot guarantee that all product information is error-free.

By placing an order, you represent that:

• You are at least 18 years old or have parental consent
• The information you provide is accurate and complete
• You have the legal right to use the payment method provided
• You will use the products in accordance with applicable laws

We reserve the right to refuse or cancel any order at our discretion, including for reasons such as product unavailability, errors in product information, or suspected fraudulent activity.

All prices are displayed in USD and include applicable taxes unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already confirmed.

We offer various shipping options to meet your adventure timeline needs:

Delivery times are estimates and may vary due to weather, holidays, or other circumstances beyond our control. Risk of loss passes to the buyer upon delivery to the address provided.

Return Window: You may return most items within 30 days of delivery for a full refund, and within 1 year for store credit.

Condition Requirements:

• Items must be in original condition with tags attached
• Gently used items (tested on trails) are acceptable within 30 days
• Items showing excessive wear or damage will not be accepted
• Custom or personalized items cannot be returned unless defective

Return Process: Contact our customer service team to initiate a return. We'll provide a prepaid return label for your convenience.

Refund Timeline: Refunds will be processed within 5-10 business days after we receive and inspect the returned items.

All products sold through TrailGear Pro come with manufacturer warranties. Additionally, we provide our own quality guarantee:

Warranty coverage does not extend to normal wear and tear, misuse, accidents, or modifications to the product. Specific warranty terms vary by manufacturer and product category.

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Submit false, misleading, or fraudulent information
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to any part of our system
• Use our platform for any commercial purpose without permission
• Harass, abuse, or harm other users
• Distribute malware, viruses, or harmful code

We reserve the right to investigate and take appropriate action against users who violate these terms, including account suspension and legal action.

The TrailGear Pro website and its contents, including but not limited to text, graphics, images, logos, trail guides, and software, are protected by copyright, trademark, and other intellectual property laws.

Our Rights:

• All website content, design, and functionality are owned by TrailGear Pro
• Trail guides and expert recommendations are proprietary content
• Product descriptions and reviews are our intellectual property
• The TrailGear Pro name and logo are registered trademarks

Your License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these terms.

Restrictions: You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

We use this information to provide better service, process orders, send updates about your purchases, and improve our products. We do not sell your personal information to third parties.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Trail and Weather Conditions: Trail conditions, weather, and park regulations change frequently. Always check current conditions with park authorities before your visit.

Gear Performance: While we carefully select all products, no equipment is fail-proof. Always carry backup safety gear and know how to use all equipment properly.

Service Availability: Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to accuracy, reliability, or availability.

Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of these sites.

To the maximum extent permitted by law, TrailGear Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Personal injury or death resulting from outdoor activities
• Loss of profits, data, or use
• Business interruption
• Equipment failure or malfunction
• Adverse weather conditions or natural disasters
• Changes in park regulations or closures

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid for the specific product or service that is the subject of the claim.

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

You agree to indemnify, defend, and hold harmless TrailGear Pro, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of our products or services
• Your participation in outdoor activities
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Any false or misleading information you provide

This indemnification obligation will survive the termination of your account and these terms.

Either party may terminate this agreement at any time:

Your Rights: You may stop using our services and close your account at any time by contacting customer service.

Our Rights: We may suspend or terminate your access to our services immediately, without notice, for conduct that we believe:

• Violates these Terms of Service
• Creates liability for us or other users
• May be fraudulent or illegal
• May harm our reputation or business

Effect of Termination: Upon termination, your right to use our services will stop immediately. Sections relating to warranties, limitation of liability, indemnification, and governing law will survive termination.

These Terms of Service are governed by and construed in accordance with the laws of the United States and the State of Colorado, without regard to conflict of law principles.

Jurisdiction: Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Colorado.

Dispute Resolution Process:

1. Direct Communication: Contact our customer service team first to attempt resolution
2. Mediation: If direct resolution fails, disputes may be resolved through binding mediation
3. Legal Action: As a last resort, formal legal proceedings may be initiated

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website.

Your continued use of our services after any changes indicates your acceptance of the new terms. If you do not agree to the modified terms, you must stop using our services.

We encourage you to review these terms periodically to stay informed of any updates.

Severability: If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Entire Agreement: These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and TrailGear Pro.

No Waiver: No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

If you have any questions about these Terms of Service, need assistance with your order, or want to report a concern, please contact us: